Shipping & Returns
Same-Day Dispatch & Discreet Packaging
Order Cut-Off Time: All orders placed before 4:00 PM EST (Monday – Friday) are guaranteed to ship out the same business day.
Discreet Packaging
To protect your privacy, every order is shipped in an unmarked, plain brown box or standard carrier packaging with no sensitive product mentions on the exterior label.
Delivery Schedules & Options
All schedules are based on US Eastern Standard Time (EST).
Order Before 4:00 PM EST
Monday – Friday cut-off
Same-Day Processing
Discreet packed & handed to courier
Prompt Delivery
Overnight, 2-Day, or Standard USPS
| Shipping Method | Order Cut-Off | Estimated Transit & Arrival Time |
|---|---|---|
| Priority Overnight (Morning) | Mon – Thu by 4:00 PM | Arrives next business day before 10:30 AM in most areas (rural zones by 12:00 PM or 3:00 PM). |
| Standard Overnight (Evening) | Mon – Thu by 4:00 PM | Arrives next business day between 3:00 PM and 9:00 PM. |
| 2nd Day Delivery | Mon – Thu by 4:00 PM | Arrives on the second business day before 6:30 PM. (Thursday orders arrive Monday; Friday orders arrive Tuesday). |
| Saturday Delivery | Thu 4:00 PM – Fri 4:00 PM | Must be specifically selected at checkout ($49.95 carrier fee applies). Not available in rural zip codes. |
| Free Standard Shipping (USPS) | Any Time | Arrives within 3 to 7 business days across the United States. |
| USPS Priority (PO Box / APO) | Mon – Sat by 2:00 PM | Arrives within 2 to 7 business days (allow 3 to 8 business days for military bases and remote PO boxes). |
| International Shipping (USPS) | Mon – Thu by 4:00 PM | Delivered to the postal service next day. Transit takes 2 to 14 business days depending on local customs processing. |
Important Shipping Guidelines
Friday Overnight Shipments
Overnight orders placed on Friday before 4:00 PM EST will be delivered on Monday unless Saturday Delivery is explicitly selected during checkout.
P.O. Boxes & Military Addresses
FedEx overnight and express couriers cannot deliver to P.O. Boxes or APO/FPO military bases. You must select USPS Priority Mail if your delivery address is a post office box or military station.
International Address Corrections
If an international shipping destination is entered under a domestic shipping option at checkout, our team will correct the shipping tier to the proper international service and charge the rate difference to your payment method.
Transit Inquiries
To confirm exact delivery cutoff times for your specific zip code, contact FedEx directly at 1-800-463-3339.
Cancellation, Refusal & Return Policy
All Sales Final Once Delivered
Due to the specialized nature of these testing and detox formulations, once an order has been delivered to your address, it cannot be returned or refunded.
Order Cancellations
If you request to cancel an order after it has already processed and left our facility, the initial and return shipping fees remain strictly non-refundable.
Refused Shipments
Any package refused by the recipient at the time of delivery will be assessed a 20% restocking fee. If a reshipment is requested, the customer is responsible for all additional freight and handling costs.